Tài Khoản Khách
ngày 27 tháng 5 năm 2023
Check in was poor, the staff is poorly trained. Despite having a fully paid up booking my card was debited $87, for which they had no answer except apologising.
They said they’ll looking into the matter but can’t do anything for now. They didn’t issue me a credit note for the amount charged.
There was no wifi in the entire hotel during our entire stay , for which they could again only apologise 😡. They couldn’t get it up in 48 hours!
Breakfast was served with a frown,no smiling faces, except Mr Liberta who was helpful and courteous.
They couldn’t serve plain hot milk and gave unripe fruits ( oranges and bananas) during breakfast .
Dịch